Booking

* How to book your tickets
* Booking Terms
* Stand-by tickets
* Concessions
* Access for all
* School groups
* Group discounts
* Gift tokens

How to Book Your Tickets

Use our new online booking facility
A £3.60 per transaction non-refundable fee is applied per booking online which includes a £1.00 payment to our Love Arts fund. Love Arts helps us to maintain our theatres and equipment to ensure our customers continue to enjoy quality performances in a top class environment. Click here for more information.

In Person

You can book in person at the Queen's Theatre or the Landmark Theatre box offices. The Queen's Theatre box office is open Monday to Saturday from 10am - 4pm. On performance evening the box office remains open until 15 minutes after 'curtain up'. The Landmark Theatre is open Monday to Saturday 10am-3pm. On performance evenings the box office remains open until 15 minutes after 'curtain up'. A 50p per seat non-refundable Love Arts payment is added to each purchased over the counter. Click here for more information.

By Telephone

North Devon Theatres' Box Office 01271 32 42 42. Box Office telephone lines are open Monday to Saturday from 10am - 4pm (later on performance evenings).
Visa, Mastercard, Maestro & Solo cards are accepted. Unpaid reservations can be held for 3 days before payment. A 50p per seat non-refundable Love Arts payment is added to each purchased over the phone. Click here for more information.

Booking Terms

North Devon Theatres welcomes all to experience or participate in a wide range of arts and performance related activities. North Devon Theatres will not exclude anybody from its work, unless they are deliberately interrupting others enjoyment through anti-social and/or intimidating behaviour.

Artists: Please note that all artists and programmes are subject to change without notice.

Admission: Nobody will be admitted to the auditorium without a ticket.

Reservations: Reservations, without payment, will be held for a maximum of 3 working days.

Refunds / Exchanges: Once tickets have been paid for, they cannot be refunded except in the event of the show’s cancellation. However, if a performance is fully booked, we will try to re-sell your tickets. If we do manage to sell them, you will be charged 10 per cent for this service. Refunds will be in the form of a credit voucher, valid for one year.

Consequential Loss: In the event of a cancellation or amendment to our programme, we will make every reasonable endeavour to ensure customers are notified wherever possible. North Devon Theatres cannot be held responsible for any consequential loss incurred resulting from such a change.

Late Arrivals: Every effort will be made to admit latecomers as soon as a suitable break occurs, but admission is not guaranteed.

Babies / Toddlers: North Devon Theatres strongly advises parents not to bring children under two; however infants aged 18 months or under may be held on their parent or guardian’s lap for pantomime and all children’s events. In the interest of all our customers, an infant must remain on the accompanying adult’s lap at all times throughout the performance.

To minimise disruption to other patrons, crying infants must be taken from the auditorium immediately.

Babies/Young Children must be carried in the auditorium as car seats, pushchairs, etc cannot be brought in for safety reasons.

Unaccompanied Children: Unaccompanied children of 12 years and over are welcome at most performances (except those with an age guidance limit indicated).

Parents must ensure that if children are attending without a parent/guardian that they have safe travel to and from the theatre.

Children aged under 12 must be accompanied by an adult.

Changes: This website is correct at the time of publishing; North Devon Theatres reserves the right to make such alterations as may become necessary.

Stand-By Tickets

Don't forget that for most shows stand-by tickets might be available. Tickets for any remaining unsold seats may be purchased for half of a top price ticket after 18:00 on the day of the performance (no further concessions apply). Please Note: For contractual reasons (between the theatre and the artist(s)), stand-by tickets are not always available - check with the Box Office first.

Discounts and Concessions

Discount or concession prices are shown in brackets in the performance details. These apply to:

* Children aged 16 or under
* Full-time students
* People aged 60 or over
* People registered as unemployed
* People registered as having a disability.

We may, of course, ask for proof of eligibility for any of these concessions. Concession types may vary between shows.

Access for All

Full details of our facilities to help people with particular needs are explained on the Access for All page.

Schools

Special rates are available on many performances for school parties. E-mail us or telephone 01271 324242 for further details.

Group Bookings

We are always delighted to accommodate party bookings. Special discounts are available for groups of 10 or more people. E-mail us or telephone 01271 324242 for further details.